Graduates breathe a sigh of relief and accomplishment upon graduation. “At last, I am done!” So what’s next then? Bet you can’t wait to launch a full-scale search for exciting and attractive career opportunities. The widest open access to a job opportunity for fresh graduates is a call center.

At ETC Solutions, the first call center in Bohol, opportunities are made real not just for call center agent applicants, but for computer technicians and programmers as well.

CALL CENTER AGENTS / TELEMARKETING REPRESENTATIVES

Interested in being a Call center agent? Here at ETC Solutions, attractive and competitive pay awaits you if you perform well in your job. That is how call center agents are compensated, by their performance. But it is not easy being a call center agent. One has to pass a series of interviews and screenings to test one’s English communication skills. This includes effective communication and critical thinking evaluation which is needed in order for the call center agent to properly fulfill the requirements of the job.

After the training, there is the nesting, a period when an agent-trainee will start doing call center work but still under the watchful eye of the trainers. This will determine if he can apply what has been taught, and perform as expected and hit the targets and quotas.

Life as a Call Center Agent is very aggressive and fast paced in nature, all this done without losing proper phone etiquette in handling calls. Work is hard, but the reward will be fulfilling. Moreover, you will be a part of a team of young professionals providing world class quality contact center solutions to offshore companies. Here at ETC Solutions, You will have a feel and experience of what it really takes to be a world-class agent.

NOC Technician or Programmer

For those inclined in the field of information technology (I.T.), there is room for you at ETC Solutions. Be a part of our NOC team (Network Operations Center Team), who takes charge in maintaining ETC Solutions’ operations network. Managing Local Area Network (LAN), Voice over Internet Protocol (VoIP), and other state of the art technology that can be experienced in large call centers will be handled by the NOC team. A NOC must be proficient in the internet and networking, and also in providing programming solutions for our expanding database, for our use, as well as our clients. In this world of information technology, ETC Solutions gives you the opportunity to play a role in one of the world’s fastest developing system – the call center network operations.

If you have what it takes to be a part of a great team, email your applications at jobs@etc-solution.com. At ETC Solutions, Opportunities are made real!